AI in insurance: efficiency with a human touch
Artificial Intelligence (AI) technology has the potential to be a transformative force in insurance underwriting, with the most immediate and obvious benefit being the ease…
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November 5, 2025
Succession Planning & Business Continuity- Part 1: Stewardship for the Future — The Call to Responsibility in the Insurance Industry
Over time, I’ve observed a recurring gap across our insurance ecosystem, particularly within broker distribution and intermediary networks however this extends far beyond. Many organizations…
Marketing’s Moment: Why Impact Should Be Top of Mind for Insurance
In business, the role of marketing has evolved far beyond promotion, it is now a strategic engine that drives growth, distribution, and trust, particularly in…
Human connection is the most advanced technology we have
In a world driven by AI, data and digital transformation, is there still need for the human element? The answer is simple, until a digital…
A year in review – #WisdomWednesday Insights Sessions keep delivering value to the industry
In a year of both uncertainty and opportunity, the South African insurance industry sharpened its focus on learning, leadership, and risk resilience. Under the banner…
Continuous Professional Development – The cornerstone of competence in our industry
In the fast-evolving insurance industry, continuous professional development (CPD) is essential for sustaining a successful career. As insurance professionals, our ability to adapt and excel…
Falling Forward: Lessons from a Bicycle and The Insurance Apprentice
The first time I found the courage to ride the bicycle my grandfather bought me, it didn’t go quite as planned. I slipped, I fell,…
A Privilege to Be Part of the IIG Germany Educational Trip
It was an incredible privilege to participate in the recent international study tour to Germany, organized by the Insurance Institute of Gauteng (IIG). This immersive…