On 14 April 2021, Discovery Insure hosted the IIG Academic programme for learners for a virtual workplace learning experience. This is their second for the year and was also done virtually. The goal is to give them a deeper and clearer understanding of what a typical day in an insurance industry looks like from the perspective of the different companies representative of a sample of the industry.
Some of the key takeaways for the learners were:
- The role of technology in the insurance industry
- The various products within the industry and what needs they address
- What helps insurance companies set themselves apart in a competitive environment
- A reminder that a career in insurance is truly rewarding
The Academic Programme targets learners from disadvantaged backgrounds to equip them with the soft and hard skills that make them employable in the industry. It also aims to prepare them, not only to succeed but thrive in the business world. This will also come with an NQF5 insurance qualification and there are 44 learners for this year.
Below is feedback from some of the learners on what they got out of it:
The Discovery ‘workplace learning’ helped me in understanding the concepts of how insurance works and how clients are treated and serviced. It also taught me on how to approach clients and also learn more about them and their needs.
I also learnt that having insurance it is a very important tool to protect against anything that is unknown and no one knows what tomorrow holds. It opened my eyes in a way that I am now able to talk to some in my community and tell him or her how having insurance can help you in future.
I found the discovery ‘workplace learning’ very informative and interesting. What captured me the most is the Smartphone enabled DQ tracker which is like a safety feature for the client, measuring their driving, can warn you in case of bad weather and all these amazing features
I like how discovery uses their technology to better everything for them and their customers. Not only that but I have gained a lot of knowledge about insurance and how things are done in the real field of insurance.
This article was curated by Bukhosi Khumalo
The IIG Academic programme is sponsored by: