In today’s fast-moving world, it’s easy to get caught up in technology. We’re surrounded by automation, artificial intelligence, and digital platforms that promise speed and efficiency. And yes, these tools have changed the way we work in insurance. But even with all this progress, one thing hasn’t changed, and that’s the importance of relationships.
Insurance is not just about policies and claims. It’s about people. It’s about trust. Whether you’re a broker, underwriter, claims handler, or part of the support team, your ability to build and maintain strong relationships is what keeps the industry going. People still want to do business with people they know, like, and trust. That’s something no machine can replace.
Networking and relationship building are often seen as soft skills, but they’re actually powerful tools. When you take time to connect with others, you open doors. You create opportunities. You build loyalty. And you make it easier to solve problems together. It’s not just about attending events or exchanging business cards, it’s about showing up, being present, and having real conversations.
That’s why the Insurance Institute of Gauteng’s theme for 2025, #2025&Alive, is so relevant. It’s a reminder that we need to stay engaged, stay connected, and stay human. The Institute is doing more than just hosting events. They’re creating spaces where professionals can learn, grow, and build meaningful relationships. From mentorship programmes to leadership development and networking sessions, they’re helping people come together in ways that matter.
Being “alive” in 2025 means more than just being busy. It means being intentional. It means making time for people, listening actively, and supporting one another. It means showing up—not just online, but in person. It’s about being part of something bigger than yourself. When we invest in relationships, we build stronger teams, better businesses, and a more resilient industry.
We’ve all seen how much easier it is to work with someone you know. When there’s trust, communication flows better. Challenges are easier to tackle. And there’s a sense of shared purpose.
That’s why relationship building isn’t just for senior leaders, it’s for everyone. Whether you’re just starting out or have years of experience, there’s always value in connecting with others.
The Insurance Institute of Gauteng understands this. Their programmes are designed to bring people together. They’re not just about professional development, they’re about building a community. A place where people can share ideas, learn from each other, and grow together. And in a time when so much is changing, that kind of connection is more important than ever.
So, as we move through 2025, let’s not forget the power of relationships. Let’s take time to connect, to listen, and to support one another. Let’s be present. Let’s be engaged. And let’s stay alive, not just in our work, but in how we show up for each other.
Because at the end of the day, insurance is about people. And people need connection. That’s what keeps us going. That’s what makes us strong. And that’s what will carry us into the future.
Sheldon Prince – Strategic Relationship Manager – HDI Global SA
